This Privacy Policy explains how Top Global (“Top Global”, “we”, “us”, or “our”) collects, uses, and protects personal data when you visit our website or contact us. We are a company registered in Cyprus.
We are committed to protecting your privacy and handling your personal data in line with the EU General Data Protection Regulation (GDPR) and applicable Cyprus data protection law.
1. Information we collect
Information you provide to us. When you contact us — by email, or through any contact or enquiry form on our site — we collect the information you choose to share, such as your name, email address, company, and the contents of your message.
Information collected automatically. When you visit our website, our hosting provider and any analytics tools we use may automatically collect limited technical information, such as your IP address, browser type, device information, pages viewed, and the date and time of your visit.
2. Cookies and similar technologies
Our website may use cookies and similar technologies to operate the site and, where applicable, to understand how visitors use it. These may include:
- Strictly necessary cookies, required for the site to function.
- Analytics cookies, which help us understand site usage (only set with your consent where required).
You can control or disable cookies through your browser settings. Where consent is required, we will ask for it before setting non-essential cookies.
3. How we use your information
We use personal data to:
- respond to your enquiries and communicate with you;
- provide, and discuss the scope of, our services;
- operate, maintain, and improve our website;
- comply with our legal obligations.
We do not sell your personal data, and we do not use it for automated decision-making that produces legal or similarly significant effects.
4. Legal bases for processing (GDPR)
We rely on the following legal bases:
- Consent — for example, where you submit an enquiry or accept non-essential cookies.
- Legitimate interests — to operate and improve our website and respond to enquiries, where this does not override your rights.
- Performance of a contract — where processing is necessary to provide services you have requested.
- Legal obligation — where we are required to process data to comply with the law.
5. How we share your information
We may share personal data with:
- Service providers (processors) who help us operate our business and website — for example, hosting, email, and analytics providers — under appropriate data protection terms.
- Authorities or third parties where required by law or to protect our legal rights.
6. International transfers
As we operate globally, your data may be transferred to and processed in countries outside the European Economic Area. Where this happens, we take steps to ensure an adequate level of protection, such as relying on adequacy decisions or appropriate safeguards (for example, Standard Contractual Clauses).
7. Data retention
We keep personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements, after which it is deleted or anonymised.
8. Your rights
Under the GDPR, you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate data;
- request erasure of your data;
- restrict or object to processing;
- request data portability;
- withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at info@thetopglobal.com. You also have the right to lodge a complaint with the Cyprus supervisory authority, the Office of the Commissioner for Personal Data Protection (www.dataprotection.gov.cy).
9. Data security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
10. Children’s privacy
Our website and services are not directed to children, and we do not knowingly collect personal data from anyone under the age of 16.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent changes, and any updated version takes effect when posted on this page.
12. Contact us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Top Global — info@thetopglobal.com